Subsidence Building Technician

Adjusting Appointments Limited; Liverpool City Region; Remote; GBP 25,000 - 30,000; Full time

Job summary

A claims management company is seeking an experienced Subsidence Building Technician to join their team in the Merseyside area. You will manage subsidence claims by communicating with clients and contractors, ensuring effective resolutions. The ideal candidate will have extensive experience in subsidence/building insurance, excellent communication skills, and a problem-solving attitude. The role offers a salary up to £30k plus benefits including 25 days holiday.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of subsidence/building insurance claims experience or extensive trade experience.
• Demonstrate great communication and organization skills.
• Ability to thrive in a fast-paced target driven environment.

Responsibilities

• Communicating with customers, contractors, and insurer clients.
• Managing third party companies for vegetation removal and drain repairs.
• Settling claims under delegated authority.

Skills

Communication skills

Organizational skills

Customer service

Attention to detail

Education

Graduate building surveyor

Job description

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Subsidence Building Technician, Merseyside

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Client:

Adjusting Appointments Limited

Location:

Merseyside, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5b5a441e4321

Job Views:

27

Posted:

12.08.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.