Subsidence Building Technician

Adjusting Appointments Limited; Lancashire; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading claims management company in the United Kingdom seeks an experienced Claims Technician to join their Subsidence Team. This remote role involves providing technical support, managing claims, and negotiating settlements. Candidates should have prior subsidence claims experience or extensive trade knowledge. The position offers a salary of up to £30,000 per annum and additional benefits, including a company bonus scheme and career advancement opportunities.

Benefits

25 days holiday

Excellent benefits package

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience or 5+ years trade experience.
• Demonstrate great communication and organisation skills.
• Computer literate with excellent verbal and written communication skills.

Responsibilities

• Communicate with customers, contractors, and insurer clients.
• Manage third party companies for vegetation removal and drain repairs.
• Negotiate cash settlements for repairs with policyholders.

Skills

Communication skills

Organisational skills

Customer service

Attention to detail

Problem-solving

Education

Graduate building surveyor

Job description

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include :

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Assessing contractor estimates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority

Applicant Requirements

• Previous subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits

• Remote working
• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.