Student Support Advisor (TTO)

West Herts College; Watford; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading educational institution in Watford seeks a compassionate Student Support Advisor to empower students and enhance their wellbeing. You will collaborate with various teams to provide tailored support, manage student cases, and contribute to a positive learning environment. The ideal candidate has experience with young people and a passion for promoting student success. A comprehensive benefits package is offered, including a cycle to work scheme and generous holiday time.

Benefits

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Time off at Christmas

Early finishes on a Friday

Qualifications

• Experience working with young people and/or vulnerable adults.
• Passion for removing barriers to learning and promoting student wellbeing in an educational setting.
• Strong organisational skills and attention to detail.

Responsibilities

• Work directly with students to support wellbeing and engagement.
• Collaborate with teams to design and deliver tailored interventions.
• Monitor and manage a caseload, including safeguarding records.
• Liaise with parents and professionals for holistic support plans.
• Contribute to a positive college environment.

Skills

Experience working with young people and/or vulnerable adults

Passion for removing barriers to learning and promoting student wellbeing

Strong organisational skills

Job description

Overview

Student Support Advisor (TTO) – Watford, Hertfordshire

Salary: £24,129

Contract: Permanent

West Herts College

Are you a compassionate and proactive individual who thrives on helping others succeed? Join our supportive and high-performing Student Support team and play a key role in empowering students to overcome challenges and achieve their goals.

Responsibilities

• Work directly with students to support wellbeing, engagement in education, and preparation for the world of work.
• Collaborate with curriculum and support teams to design and deliver tailored intervention sessions, both one-to-one and in small groups.
• Monitor and manage a caseload, including students with mental health and wellbeing needs; maintain accurate safeguarding and welfare records.
• Liaise with parents/carers and external professionals to develop holistic support plans as part of a multi-agency approach.
• Ensure a strong understanding of students\' support needs; upskill as needed (MHFA training provided if not already held).
• Contribute to a positive college environment and support students with barriers to learning to thrive in college and beyond.
• Work on a term-time schedule based at Barnfield College campus in Luton, with occasional travel to other sites.
• Engage in ongoing training and development to upskill in this role.

Qualifications and Skills

• Experience working with young people and/or vulnerable adults.
• Passion for removing barriers to learning and promoting student wellbeing in an educational setting.
• Strong organisational skills and attention to detail.

Benefits and Additional Information

• Cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas, early finishes on a Friday.
• Closing date: Monday 6 October; interviews week of Monday 13 October.
• WHC Group is positive about disabled people; contact HR for application assistance.