Student Services Administrator

eTeach UK Limited; Highbridge; On-site; GBP 8,000 - 10,000; Part time

Job summary

A leading educational institution is seeking a Student Services Administrator to join their team in Highbridge. This part-time role focuses on providing administrative support within Student Services, handling inquiries from students and parents, managing communications, and improving administrative processes. Candidates should have relevant qualifications and experience in customer service, along with strong IT skills. The position offers an opportunity to impact the school community positively and contribute to student success.

Benefits

Access to wellbeing centre & shopping discounts

Funded Healthcare Scheme for employees and dependents

Discounted nursery fees

Generous pension scheme

Internal and external CPD opportunities

Friendly school community

Health & Fitness offers

Flu vaccinations

Qualifications

• Qualifications in Literacy and Numeracy equivalent to GCSE Grade A*‑C or equivalent.
• Knowledge or experience of customer services roles or previous office experience.
• Thorough working knowledge of ICT software packages such as Microsoft Office suite, especially Word and Excel spreadsheets.
• Attention to detail, good organisation skills and the ability to form/maintain appropriate relationships and personal boundaries with students.

Responsibilities

• Carry out administrative duties within Student Services, dealing with student and parent enquiries.
• Make and receive telephone calls, transferring calls/passing messages onto the appropriate people when necessary.
• Contribute to the development and implementation of new administrative processes, enhancing the use of systems and information technology in the school’s administration work.

Job description

Contract Details

Fixed term contract until 21st July 2026, or until the return of the post holder. Term Time Only. Part time – 15 hours per week. Salary: TPLTSS3 £8,871–£9,011 (actual salary). Plus various Company Benefits.

Overview

The Priory Learning Trust (Somerset Business Award winner for Employer of the Year 2023) is looking to recruit an enthusiastic Student Services Administrator to work at The King Alfred School – An Academy site in Highbridge. This role is ideal for a passionate individual able to multi‑task, who is willing to learn and develop and is flexible/adaptable. The successful applicant must be organised, resilient and have excellent IT skills. If you are looking for a challenging and rewarding role where you can use your administrative skills to make a unterschiedliche in a school environment, we would love to hear from you!

Responsibilities

• Carry out administrative duties within Student Services, dealing with student and parent enquiries.
• Make and receive telephone calls, transferring calls/passing messages onto the appropriate people when necessary.
• Contribute to the development and implementation of new administrative processes, enhancing the use of systems and information technology in the school’s administration work.

Qualifications

• Qualifications in Literacy and Numeracy equivalent to GCSE Grade A*‑C or equivalent.
• Knowledge or experience of customer services roles or previous office experience.
• Thorough working knowledge of ICT software packages such as Microsoft Office suite, especially Word and Excel spreadsheets.
• Attention to detail, good organisation skills and the ability to form/maintain appropriate relationships and personal boundaries with students.

Benefits

• The PLaTform – Access to our dedicated wellbeing centre & exclusive shopping discounts.
• Healthshield – Funded Healthcare Scheme for employees and all dependents, providing services such as a 24/7 GP LineConvention & Healthcare cashback.
• Discounted nursery fees for parents and grandparents at our Academy pre‑schools.
• Contributory pension scheme offering generous employer contribution rates.
• CPD opportunities both internally & externally.
• A very friendly school community with dedicated, supportive & inspiring colleagues.
• Health & Fitness offers, including discounts on @Worle Sports Centre and Nuffield Health, and a Cycle 2 Work Scheme.
• Flu vaccinations.

About The Priory Learning Trust

TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first‑class education to a wide range of children, from all backgrounds. At our heart is a passion to put ‘Students First’ and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high‑achieving, successful schools. We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also cherish our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.

Child Protection and Safeguarding

All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with absolute discharge), cautions or bind‑overs you may have, even if they would otherwise be regarded as ‘spent’ under this Act and where applicable any disqualifications under the Childcare Act. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide. This role involves working with children on a daily basis and is therefore in regulated activity. Offers of employment will be subject to satisfactory references, online searches and Disclosure and Barring Service clearance. Please see the following links to our Child Protection and Safeguarding policy and Recruitment and Selection policy.

Application Information

Early applications are encouraged as we reserve thegrant to close the vacancy early. Closing Date: 21st January 2026. Proposed Interview Date: 26th January 2026. Proposed Start Date: 23rd February 2026.