Strensham - Team Member - Chozen - Worcester

Roadchef Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motorway service provider in the United Kingdom is seeking individuals for customer service roles on either a Full or Part Time basis. The position entails ensuring that every customer leaves satisfied. While prior customer-facing experience is advantageous, training will be provided. Employees benefit from heavily discounted meals, substantial discounts for family and friends, and various other perks such as a contributory pension, occupational health support, and development opportunities.

Benefits

Heavily discounted meals whilst on duty

Up to 70% discount for you, family and friends at all sites

Cash bonus for friend referrals

Discounts on high street and online stores via Hapi app

Free onsite parking

Contributory pension after 3 months

Access to Occupational Health support

Employee Assistance program

Mental Health First Aiders

Great development opportunities

Qualifications

• Passion for customer service ensuring customer satisfaction.
• Customer-facing experience is ideal but not required.

Responsibilities

• Ensure everyone leaves with a smile on their face.

Job description

About Us

We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.

Job Summary

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age. The role requires a passion for customer service ensuring everyone leaves with a smile on their face. Prior customer‑facing experience is ideal but not required; full training will be provided.

Benefits

• Heavily discounted meals whilst on duty
• Up to 70% discount for you, family and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities – 65% of our current Managers joined us as Team Members