Strategy & Operations Manager - Categories

TILT; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce platform in the UK is hiring a Strategy & Operations Manager to drive the growth of a new fashion category. This role involves building relationships with sellers, utilizing data analytics for insights, and collaborating with various teams. An ideal candidate has 2+ years in a client-facing role and a passion for fashion and e-commerce.

Benefits

Flexible and hybrid working as standard

Gym access at Canary Wharf office

Opportunity for fully remote work

Qualifications

• 2+ years of experience in a fast-paced client-facing role.
• Success working in cross-functional teams.
• Strong relationship-building skills.
• Data-driven mindset.
• Ability to manage multiple sellers and projects.

Responsibilities

• Lead a new fashion category on the Tilt platform.
• Build relationships with sellers and strategic partners.
• Use data analytics to improve processes.
• Monitor category growth KPIs.
• Lead marketing initiatives for brand awareness.
• Work cross-functionally with various teams.
• Solve problems quickly to ensure seller satisfaction.

Skills

Problem-solving skills

Data analytics (SQL)

Relationship-building skills

Understanding of fashion trends

Familiarity with TikTok/Instagram Live

Job description

Tilt 🛸

Our mission is to make fashion accessible to all and inspire everyone to dress a little better. We believe e-commerce is in a rut, with brands lost in a decades-long void, lacking innovation, and mindlessly redesigning websites without fixing the real issue — making shopping fun and affordable.

Today, we are the UK's biggest live shopping platform focused on making shopping a joyful, social experience that brings people together and helps everyone level up their style. We're growing fast and hiring innovative problem solvers to build the future of shopping.

Your Mission 🫵

The Strategy & Operations Manager will lead a category on the Tilt platform, owning the most important relationships with sellers and being the go-to expert for your category within the business. Your key goal will be to identify and execute on how to grow your category on the Tilt platform. We expect this role to be a combination in terms of time spent in-office and at partner sites/offices.

What You'll Do 👷

• Be the internal and external leader for growing a new fashion category on Tilt

• Build and own relationships with sellers and top strategic partners to support their ongoing growth

• Use data analytics skills (SQL) to derive insights from projects and enhance process efficiency

• Monitor KPIs to assess category growth, success, and areas for improvement, driving continuous iteration

• Lead marketing initiatives such as influencer partnerships/campaigns, to boost brand awareness and attract more buyers

• Work cross-functionally with our Marketing, Product, Engineering, Analytics, and Sales teams to scale the business

• Solve problems quickly, ensuring seller satisfaction and retention.

Requirements 📋

You must be an ambitious, curious, relentless and no ego problem-solver excited to build the future of shopping. Additionally:

• 2+ years of experience in a fast-paced client-facing role in a high output environments, like management consulting, finance/banking, or a fast-paced tech company

• Success working in cross-functional teams to build creative solutions

• A problem solver at your core, with a strong bias for action and rolling up your sleeves to get the job done

• Strong relationship-building skills – you know how to engage and motivate people.

• A good eye for fashion trends and what sells in live commerce.

• Data-driven mindset – you understand how to track seller performance and spot opportunities.

• Ability to manage multiple sellers & projects without missing a beat.

• Familiarity with TikTok, Instagram Live, or livestream commerce is a big plus.

If you love fashion, e-commerce, and helping sellers win, this role is for you! 🚀

Perks & Benefits ➕

• Flexible and hybrid working as standard

• Canary Wharf office includes gym access

• Opportunity for periods of fully remote work, from any location

Want to join?

Apply with your CV and provide authentic answers to the questions in the application form.