Strategic Vulnerability Oversight Lead (Hybrid, Secondment)

HSBC; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major financial services firm is seeking a strong leader for the Vulnerability Oversight Manager position. This exciting role involves shaping how the firm supports vulnerable customers, requiring a proven background in financial services and strong stakeholder management skills. The ideal candidate will monitor compliance with vulnerability standards and report on effectiveness, contributing to a more inclusive financial service environment. This hybrid position is based in Birmingham or Sheffield.

Benefits

Professional development opportunities

Diverse and inclusive workplace policies

Qualifications

• Proven track record of leading activities related to vulnerable customer support.
• Strong knowledge of relevant laws and regulations in vulnerability.
• Excellent verbal and written communication skills.

Responsibilities

• Support business areas with adhering to vulnerability standards.
• Monitor and report on vulnerability-related controls and effectiveness.
• Provide insights and recommendations based on vulnerability indicators.

Skills

Leadership

Stakeholder management

Analytical skills

Organizational skills

Communication skills

Education

Experience in financial services or banking

Job description

A major financial services firm is seeking a strong leader for the Vulnerability Oversight Manager position. This exciting role involves shaping how the firm supports vulnerable customers, requiring a proven background in financial services and strong stakeholder management skills. The ideal candidate will monitor compliance with vulnerability standards and report on effectiveness, contributing to a more inclusive financial service environment. This hybrid position is based in Birmingham or Sheffield.