Strategic SaaS Account Manager — Growth & Renewals

Oktopost; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic B2B tech company is seeking an Account Manager to own customer relationships and drive account growth. The role involves managing post-sale activities, cultivating client relationships, and collaborating with technical teams to ensure customer satisfaction. Ideal candidates have 2+ years in B2B account management with proven sales abilities. This position offers competitive earnings and professional growth opportunities in a flexible hybrid work environment.

Benefits

Competitive earnings: Base salary + commission

Professional growth with training programs

Flexible hybrid work setup

Private healthcare

Flexible vacation day policy

Monthly allowance of $100

Collaborative company culture

Qualifications

• 2+ years of B2B experience in Account Management or similar roles.
• Proven sales experience with a track record of meeting quotas.
• Exceptional presentation, verbal, and written communication skills.
• Strong organizational skills and ability to thrive under pressure.
• Familiarity with Salesforce is a plus.
• Experience in a SaaS environment is beneficial.

Responsibilities

• Manage post-sale activities including onboarding and strategy.
• Cultivate long-term relationships with clients.
• Lead expansion and renewal processes.
• Collaborate with Solutions Managers for client needs.
• Identify upselling and cross-selling opportunities.
• Maintain accurate forecasting and reporting.

Skills

B2B experience

Sales expertise

Communication skills

Organizational skills

Salesforce familiarity

Digital marketing knowledge

Job description

A dynamic B2B tech company is seeking an Account Manager to own customer relationships and drive account growth. The role involves managing post-sale activities, cultivating client relationships, and collaborating with technical teams to ensure customer satisfaction. Ideal candidates have 2+ years in B2B account management with proven sales abilities. This position offers competitive earnings and professional growth opportunities in a flexible hybrid work environment.