Strategic Operations Lead for SaaS Growth & Execution

ApprovalMax Limited; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading SaaS company in Greater London is seeking a Chief of Staff to turn strategy into execution. You will work closely with the CEO to translate strategic intent into operational clarity. This role offers exposure to high-level decision-making and governance, ideal for those looking to advance their careers. You will lead cross-functional initiatives and ensure company-wide coordination. Candidates should have 2-4 years of experience in strategy consulting and excel in a fast-paced environment.

Benefits

Competitive compensation

Strong professional growth potential

Collaborative leadership environment

Qualifications

• 2‑4 years of experience in strategy consulting or cross‑functional project management.
• Highly organised, analytical, and able to manage multiple priorities across teams.
• Clear and confident communication with executives and peers.
• Ability to thrive in a dynamic SaaS company.

Responsibilities

• Translate high-level strategy into clear action items and measurable outcomes.
• Coordinate Board meetings and track follow-up on decisions.
• Drive accountability and progress reporting on strategic programs.
• Conduct targeted research on markets and competitors.

Skills

Compliance Management

Customer Retention

Quality Assurance

Customer Service

Extensive Knowledge

Account Management

Front Office

Telephone Calls

Needs Analysis

Cold calls

Business Relationships

Customer Complaints

Sales Goals

Sales Process

New Clients

Job description

A leading SaaS company in Greater London is seeking a Chief of Staff to turn strategy into execution. You will work closely with the CEO to translate strategic intent into operational clarity. This role offers exposure to high-level decision-making and governance, ideal for those looking to advance their careers. You will lead cross-functional initiatives and ensure company-wide coordination. Candidates should have 2-4 years of experience in strategy consulting and excel in a fast-paced environment.