Strategic Account Lead: Drive Key Relationships & Growth

Rexnord; Bedford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global manufacturing leader is seeking a Strategic Account Specialist in Bedford, England. The role involves managing key customer accounts, driving fulfillment practices, and enhancing relationships between various departments. Candidates should have at least 5 years of relevant experience and strong technical skills in CRM software. The role offers an opportunity to contribute to continuous improvement and customer satisfaction in a dynamic environment. This position is full-time, with competitive compensation and benefits.

Qualifications

• Bachelor’s degree and at least 5 years of business-related experience required.
• Previous Customer Service or Sales experience in a manufacturing or technical industry is beneficial.
• Proficiency in software skills, Windows, Microsoft applications, and CRM tools necessary.

Responsibilities

• Drive process fulfillment practices for Customer Scorecard improvement.
• Develop account health dashboard and report overall customer health monthly.
• Deliver timely solutions to customers by proposing product and service changes.

Job description

A global manufacturing leader is seeking a Strategic Account Specialist in Bedford, England. The role involves managing key customer accounts, driving fulfillment practices, and enhancing relationships between various departments. Candidates should have at least 5 years of relevant experience and strong technical skills in CRM software. The role offers an opportunity to contribute to continuous improvement and customer satisfaction in a dynamic environment. This position is full-time, with competitive compensation and benefits.