Store Team Leader - Lead, Coach & Elevate Service

Co-op Group; Bristol; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail organization in Bristol is looking for a Customer Team Leader. The role involves providing exceptional service, developing team capabilities, and ensuring store operations. Ideal candidates have strong people and organizational skills, can lead and support their team, and are flexible with shift patterns. The position offers competitive pay and generous benefits, including a pension and discounts on products.

Benefits

36 days holiday

Pension scheme with up to 10% contributions

30% discount on all Co-op products

Virtual healthcare services

Full paid training

Employee assistance service

Qualifications

• Genuine care for customer needs.
• Ability to support and lead a team.
• Strong people skills to build relationships.
• Strong organizational skills.
• Desire to learn and grow leadership skills.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service.
• Develop team capabilities through coaching.
• Ensure store safety and operations.
• Manage diligence checks and stock accuracy.
• Support store manager in HR processes.
• Implement changes and encourage feedback.
• Get involved in the local community.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving skills

Flexibility

Job description

A leading retail organization in Bristol is looking for a Customer Team Leader. The role involves providing exceptional service, developing team capabilities, and ensuring store operations. Ideal candidates have strong people and organizational skills, can lead and support their team, and are flexible with shift patterns. The position offers competitive pay and generous benefits, including a pension and discounts on products.