Store Team Leader: Customer Experience & Coaching

Co-op Careers; Reading; On-site; GBP 28,000 - 30,000; Full time

Job summary

A well-known retail chain is looking for a Customer Team Leader in Reading. The ideal candidate will provide excellent service, lead and support their team, and engage with the community. The role requires great communication and organizational skills, and it offers a flexible shift pattern, including evenings and weekends. Join a supportive team with extensive training and benefits such as holiday pay, virtual healthcare, and a generous discount on store products.

Benefits

36 days holiday

10% employer pension contribution

30% discount on store products

Comprehensive training and development

Virtual healthcare services

Employee assistance service

Qualifications

• You must be aged 18 or over.
• Ability to lead and support your team effectively.
• Great people skills are essential.

Responsibilities

• Provide friendly and thoughtful service every day.
• Coach and train your team members.
• Ensure the store remains safe and operational.
• Lead store management when necessary.
• Develop positive relationships within the community.

Skills

Customer care

Team leadership

Communication skills

Organizational skills

Problem-solving

Flexibility

Job description

A well-known retail chain is looking for a Customer Team Leader in Reading. The ideal candidate will provide excellent service, lead and support their team, and engage with the community. The role requires great communication and organizational skills, and it offers a flexible shift pattern, including evenings and weekends. Join a supportive team with extensive training and benefits such as holiday pay, virtual healthcare, and a generous discount on store products.