Store Supervisor - 40 Hours - Sweaty Betty

WOLVERINE; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global footwear brand in London is seeking an individual for a retail support role. The position involves supporting management, providing exceptional customer service, and maintaining store operations. Ideal candidates will have retail sales experience, flexibility, and a passion for the brand. The role offers various perks including a clothing allowance and training opportunities.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Health Cash Plan benefit

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role, supervisory experience preferred.
• Flexible and adaptable; comfortable in a fast-paced environment.

Responsibilities

• Support store management in running the store including opening/closing.
• Create amazing experiences for customers through authentic service.
• Achieve sales goals and support local marketing efforts.

Skills

Retail sales success

Customer-facing experience

Flexibility and adaptability

Passion for brand lifestyles

Education

High School diploma or equivalent

Job description

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. The company’s mission is to empower, engage and inspire consumers every step of the way.

We are looking for someone who is responsible, reliable, service oriented and enjoys a positive work environment. The role supports the team to work in alignment with our values and acts as the go-to person in the absence of the Store Manager. You are a role model for the team, composed under pressure, and a fountain of knowledge on product and standards. You will assist with administrative and operational duties and support store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through authentic customer service that leaves a lasting impression.
• Achieve sales goals and performance metrics and drive the store’s success by being an ambassador and supporting local marketing efforts.
• Perform other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership of stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success.
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
• Flexible and adaptable; comfortable working in a fast-paced environment.
• Flexible schedule with availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Working Conditions

• Retail environment.

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies.
• High School diploma or equivalent.

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
• Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities, ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we are on a journey, and far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward, but if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee and DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.