Store Shift Leader: Inspire Service & Team Excellence

Tesco PLC; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail company is seeking a Shift Leader to manage store operations and deliver exceptional customer service. The role involves coordinating a team, ensuring safety and operational efficiency, and improving customer interactions. Ideal candidates will have strong communication and problem-solving skills, and the ability to work in a fast-paced environment. The Shift Leader plays a crucial role in daily store management while supporting community initiatives and maintaining high standards of store presentation.

Qualifications

• Ability to work in a fast-paced retail environment.
• Experience in running duty shifts and coordinating a team.
• Understanding of store performance metrics.

Responsibilities

• Coordinate the team to deliver a great shopping experience.
• Open/close the store and ensure safety.
• Support the Store Manager in daily operations.
• Ensure cleanliness and presentation of the store.
• Manage queues and customer queries effectively.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading retail company is seeking a Shift Leader to manage store operations and deliver exceptional customer service. The role involves coordinating a team, ensuring safety and operational efficiency, and improving customer interactions. Ideal candidates will have strong communication and problem-solving skills, and the ability to work in a fast-paced environment. The Shift Leader plays a crucial role in daily store management while supporting community initiatives and maintaining high standards of store presentation.