Store Shift Leader — Flexible Hours & Career Growth

Tesco; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retail company is seeking a Shift Leader in Norwich to coordinate store operations and provide exceptional customer service. The ideal candidate will lead a team to ensure a clean, safe shopping environment while supporting colleagues and improving service quality. Competitive pay starts at £14.76/hour, with opportunities for flexible working hours. Candidates must be over 18 and able to work varied shifts, with a commitment to creating an inclusive atmosphere for all colleagues.

Benefits

Holiday starting at 20 days

Flexible working requests

Colleague discount

Access to wellbeing services

Life cover and pension benefits

Uniform provided

Qualifications

• Ability to coordinate a team in a retail environment.
• Strong commitment to customer service.
• Capacity to lead in the absence of management.

Responsibilities

• Oversee the store operations during duty shifts.
• Support and guide colleagues in their daily tasks.
• Ensure cleanliness and organization of the store.
• Maintain a safe shopping environment for customers.

Skills

Customer service

Team coordination

Communication

Decision making

Job description

A leading UK retail company is seeking a Shift Leader in Norwich to coordinate store operations and provide exceptional customer service. The ideal candidate will lead a team to ensure a clean, safe shopping environment while supporting colleagues and improving service quality. Competitive pay starts at £14.76/hour, with opportunities for flexible working hours. Candidates must be over 18 and able to work varied shifts, with a commitment to creating an inclusive atmosphere for all colleagues.