Store Manager - Tesco Orpington

Costa Coffee; Orpington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading coffee retailer in the UK is looking for a Store Manager to oversee day-to-day operations, ensuring excellent customer service and driving team success. The ideal candidate will possess strong leadership skills and experience in retail, focusing on community engagement and sales management. The company offers a vibrant work culture and various perks, including share scheme access and substantial discounts. Join and be part of a growing brand that emphasizes quality and teamwork.

Benefits

50% discount on food and drinks

Access to matched pension contributions

Annual bonus opportunity

Qualifications

• Proven leadership experience in a retail environment.
• Ability to develop and train team members.
• Strong understanding of customer service principles.

Responsibilities

• Meet customer needs and promote excellent service.
• Create a welcoming store environment.
• Manage sales, profits, and team recognition.
• Lead and develop a successful team.
• Act as a brand ambassador and maintain high standards.

Skills

Customer service management

Team leadership

Sales management

Community engagement

Pressure handling

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be
• A strong leader with experience managing and developing successful teams
• A forward‑thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure
• At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

Perks

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa‑owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• Explore even more of our perks here: https://costaperks

Culture

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.