Store manager (non pharm) Medium

Boots Opticians; Cromer; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and beauty retailer is looking for a Store Manager to drive success by inspiring teams and delivering exceptional customer care. Candidates should have retail management experience, strong customer service skills, and the ability to lead and implement company strategy. Benefits include generous employee discounts and a flexible benefits scheme.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Responsibilities

• Lead and inspire your team to deliver business growth.
• Oversee sales and performance of your store.
• Act as an ambassador for the Boots brand.
• Cultivate relationships with your teams.
• Identify improvements for the store.
• Get to know your teams' preferences for changes.

Skills

Retail management and commercial experience

Customer service skills

Ability to lead and deliver company strategy

Ability to work at pace

Collaborative personality

Coaching and developing individuals

Job description

Overview

As a Store Manager you will work in store and drive the success of your store, inspiring your teams with your commitment to great customer care. Your passion and strategy will help the business grow and evolve. With opportunities to progress in beauty, healthcare and opticians, our training teams will ensure you have the tools you need to succeed in your current role and beyond.

Responsibilities

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, whilst keeping our customers close at heart.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world\'s best pharmacy led health and beauty retailer.
• Make the shop floor your own, get to know our teams, sales and operations.
• Consider what can be done to change for the better to set Boots apart from other retailers.
• Get to know your teams – find out what they like and what they want to see change.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

• Retail management and commercial experience, with great customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and able to thrive in a team centered approach.
• A passion for keeping up to date with your own learning and development.
• Ability to coach and develop individuals and teams.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

• Experience and comfortable with navigating and embracing new technology

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance with this please contact us at [e-mail]. Once you have completed the assessment, our team will review your application and be in touch to update you. If your application is successful, our in-house recruitment team will be in touch to arrange an interview and answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.