Store Manager - Manchester Arndale Accessorize - New Store Location Opening Soon!

Monsoon; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail fashion company in Manchester seeks a Store Manager to lead their team and drive store performance. The ideal candidate will excel in customer service and team leadership while maximizing sales opportunities. The role offers a competitive salary, bonus scheme, and staff discounts, promoting a diverse workforce environment.

Benefits

Competitive salary

Exciting bonus scheme

Generous staff discount

Additional holiday for birthday

Qualifications

• Demonstrated experience in delivering excellent customer service.
• Proven track record of managing a retail store successfully.
• Ability to lead and motivate a team effectively.

Responsibilities

• Drive store performance and team management.
• Ensure exemplary customer experience.
• Maximize sales opportunities and control store costs.

Skills

Customer focus

Leadership

Retail store management

Communication

Problem-solving

Job description

Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.

Key responsibilities include:

• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• Promoting and delivering piercing services to customers with your team
• Being flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensuring an inclusive environment, promoting equality and kindness with your team

We are looking for a candidate who is customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. Our ideal candidate will:

• Demonstrate customer focus - delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team
• Be a confident leader, inspiring the team, leading by example to make Accessorize a great place for all who work and shop with us
• Have a proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Demonstrate passion, drive and resilience, with a can-do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• Have the ability to communicate openly and effectively
• Be a solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In return, we offer:

• A competitive salary and exciting bonus scheme
• A staff uniform allowance
• Generous staff discount across all our brands
• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize, we are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.