Store Manager (M/F/D) - London

SESSÙN; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A fashion retail company in Greater London is seeking a passionate Store Manager to lead daily operations and team performance. You will develop strategies to enhance store sales and customer experience, ensuring high standards of service and fostering team spirit. Candidates should have a minimum of one year's experience in a similar role within the fashion sector and demonstrate proactivity and results-oriented approach. This position offers a permanent full-time contract and various employee benefits.

Benefits

Flexitime

Target-based bonuses

Lunch vouchers

Health insurance

Profit-sharing

Employee discounts

Qualifications

• Over a year's experience in a similar position in the ready-to-wear sector.
• Sound knowledge of fashion trends.
• Ability to set and achieve goals.

Responsibilities

• Manage daily operations and develop store strategies.
• Set objectives and follow-ups for team members.
• Ensure high standards of customer service.
• Build relationships with clients and engage in customer interactions.

Skills

Passion for fashion

Dynamic and proactive

Results-oriented

Team leadership

Job description

The Store Manager is responsible for the day to day running of the store. He/She develops and orchestrates the commercial, human and economic strategy of the shop in line with the company's overall strategy. With his team, he makes innovative and appropriate proposals to increase the performance and profitability of his shop. As an ambassador for the brand, he/she guarantees the image of the Sessùn company.

What you will do :

Business development

• Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results
• Partner with the Area Manager to maximize sales
• Responsible for the sales and KPIs performance of the store

Team Management

• Set personalized objectives for every team member and follow-ups to develop behaviour, performance and capabilities
• Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
• Set achievable goals and targets, and ensures the staff follows Company guidelines and is held accountable for achieving set goals
• Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
• Motivate team to drive results through effective training, accountability and celebrating successes
• Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
• Support with informative and inspiring participation the new staff onboarding experience
• Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information

Client Management

• Ensure superior customer service standards, through constant follow up with the team, to deliver the Sessun's experience
• Be a brand ambassador and build relationships with our clients. Be an example for the team by engaging in customer interactions
• Develop and expand customer base
• Maintain an active social relationship with clients and community by understanding the needs and changes of the market

What we offer :

• Permanent, Full-time contract
• Flexitime
• Nice environment of work

The art of working at Sessùn also means :

• Being rewarded for your taste for challenge and sales with target-based bonuses
• Receiving a wardrobe to represent the brand as closely as possible
• Opening up professional and human opportunities by joining a community of values and commitments
• Receiving training throughout your career (Yoobic - in-house/digital training)
• Benefiting from numerous advantages (lunch vouchers, health insurance, profit-sharing, discounts on collections, etc.)

Desired profile

• Passionate about fashion, you have over a year's experience in a similar position in the ready-to-wear sector, and a sound knowledge of the sector and its trends.
• You are responsive, dynamic, versatile, results-oriented and proactive.
• Shop opening

Sessùn recruits and recognises all talents. This position is open to people with disabilities.