Store Manager (Head Coach)

NIKE, Inc.; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global sports brand is seeking a Head Coach in Solihull to elevate the shopping experience and manage a dynamic team. Key responsibilities include creating a welcoming store environment, meeting sales targets, and implementing corporate strategies. Ideal candidates will possess strong store management experience, excellent leadership skills, and a passion for sports. This role offers attractive salary options and potential bonuses, alongside a range of exciting benefits including employee discounts and unique Nike experiences.

Benefits

Attractive salary

Monthly bonus opportunities

Dynamic work environment

Employee discounts

Career development opportunities

Qualifications

• Demonstrated store management experience.
• Experience in leading customer service in retail environments.
• Ability to effectively lead and manage high performing teams.

Responsibilities

• Create a welcoming environment for consumers.
• Manage store budgets and operations to achieve sales targets.
• Support and implement Nike's strategies within the store.

Skills

Store management experience

Customer service delivery

Team leadership

Effective communication skills

Retail business systems knowledge

Shift flexibility

Tools

Microsoft Office

Job description

As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high volume store to successfully implement Nike's programs and premium consumer experience(s) in service of driving positive business results.

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve customer satisfaction
• Supporting and implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ
  A passion for NIKE and/or love of sport

Qualifications

• Demonstrated store management experience
• Experience and ability to lead the delivery of a high level of customer service in a brand retailer
• Ability to build, lead with courage and manage high performing teams
• Effective communication skillsFluency in English
• Ability to use retail business systems & Microsoft Office
• Flexibility to work in shifts and on weekends

Benefits

• Attractive salary that evolves with the market and experience
• Opportunity to receive monthly bonus payments
• Attractive Benefits Package
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
• Attractive online and in-store employee discounts
• Apparel to represent NIKE and foster our team spirit
• Opportunities to participate in unique NIKE moments

NIKE, Inc. 팀에 함께하세요

NIKE, Inc.는 세계 최고의 운동선수들의 복장을 책임지는 것 그 이상의 역할을 합니다. 나이키는 자신의 잠재력을 탐색하고 경계를 없애며 가능성의 영역을 확장할 수 있는 곳입니다. 나이키는 성장하고, 생각하고, 꿈꾸고, 창조할 수 있는 인재를 찾습니다. 나이키의 문화는 다양성을 포용하고 상상력을 장려하며 더욱 발전해갑니다. 우리 브랜드는 성취자, 리더, 선구자를 찾고 있습니다. NIKE, Inc.에서는 모두가 기술과 열정으로 무장하고 끊임없이 변화하는 치열한 게임에 뛰어듭니다. The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. Within our Nike Retail organization, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a work environment where you can be your authentic self.