Store Manager Folkestone

EE Retail; Maidstone; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading telecommunications retailer in Maidstone is seeking a Retail Store Manager to lead a large team and drive commercial success. In this role, you will inspire your team to deliver exceptional customer service and foster a high-performance culture. With a proactive mindset, you will work closely with stakeholders to achieve financial and behavioral KPIs while exploring new retail opportunities. This role offers a dynamic work environment where every day feels special and rewarding.

Qualifications

• Experience in managing large teams in a retail environment.
• Proven track record of achieving commercial results.
• Proactive mindset and ability to cultivate high performance.

Responsibilities

• Lead and inspire store employees to achieve objectives.
• Drive revenue while ensuring excellent customer experience.
• Communicate with stakeholders to support store strategy.

Skills

Leadership skills

Coaching ability

Customer service expertise

Team development

Job description

Job Description

Join Our Team as a Retail Store Manager!

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time vis...