Store Manager - Department Store

Frasers Group; Peterborough; On-site; GBP 43,000 - 50,000; Full time

Job summary

A leading department store group is seeking a Store Manager in Peterborough to oversee operations, ensure compliance, and coach a large team. The ideal candidate will have management experience in a fast-paced retail environment, particularly in fashion. Key benefits include a competitive salary of £43,289 per annum, bonuses, a discount scheme, and development opportunities.

Benefits

Basic salary of £43,289 per annum

Weekly/Monthly & Quarterly commercial bonuses

28 days holiday

40% in-store uniform discount

Discounted gym membership

Qualifications

• Proven ability to develop talented individuals and manage performance.
• Experience leading a large team, including managers and team leaders.
• Strong ability to drive sales, payroll control, and stock loss prevention.

Responsibilities

• Assist with all store operations and deliver on KPI expectations.
• Plan workload to ensure a productive and efficient team.
• Make confident decisions and delegate effectively.
• Ensure compliance with processes while maintaining a safe environment.

Skills

Management experience in retail

Ability to drive sales

Team leadership

Understanding of fashion retail

Job description

Overview

Frasers is a department store group recruiting for a Store Manager to lead our brand new multi‑facia store in Peterborough. The role is full time and permanent, 45 hours per week, with shifts of 10 hours including a 1‑hour unpaid break. Shifts will vary across days, evenings and weekends to provide full flexibility.

Responsibilities

• Assist with all store operations and deliver on KPI expectations
• Plan workload to ensure a productive and efficient team
• Make confident decisions and delegate effectively
• Ensure compliance with processes and procedures while maintaining a safe and healthy environment for both the team and customers
• Assist with training and coaching the team to best practice
• Use business communication tools to monitor task completion and meet deadlines
• Use reports to ensure weekly wage controls and assist with resolving issues quickly and effectively
• Support planning of store schedules in line with trading patterns and business expectations
• Assist with payroll processing compliance and problem‑solving
• Support daily store structure to meet compliance, customer service and security standards
• Be accountable for wage control and the store in the absence of the Store Manager
• Understand business and customer expectations and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and train the team to maximise sales opportunities
• Understand assigned KPI targets and support tracking against these targets while communicating to and motivating the team
• Understand the retail industry, business challenges, competitors and customers with strong commercial awareness
• Use reports to analyse and support commerciality of key products to impact sales and profitability
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
• Assist with identifying internal talent and support performance management processes to drive exceptional performance
• Identify performance issues and escalate professionally to the Store Manager
• Be self‑driven in personal development and take on developmental feedback constructively
• Understand and promote Frasers Group core values and coach the team to engage with these values
• Encourage feedback from the team and be a point of contact between the team and Store Manager
• Inspire the team and act as a role model; coach and motivate to achieve success
• Take responsibility for key areas to support the Store Manager and be accountable for outcomes
• Develop relationships with the store team to ensure alignment with common goals
• Collaborate with the Store Manager to contribute to the overall success of the store
• Management experience in a fast-paced, high-volume retail environment
• A background in fashion retail is essential
• Experience leading a large team including managing other managers and team leaders
• Ability to positively impact results in sales, payroll and stock loss
• Proven track record of developing talented individuals
• Ability to work well under pressure and to strict deadlines
• Commitment to supporting the Store Manager in achieving the highest store standards and customer service

Development & Leadership

• Assist with identifying internal talent and support performance management processes to drive exceptional performance
• Be a driver of high performance and promote Frasers Group values
• Encourage feedback and act as a liaison between the team and Store Manager

Qualifications

• Management experience in a fast paced, high volume retail environment
• Background in fashion retail is essential
• Experience leading a large team including managers and team leaders
• Strong ability to drive sales, payroll control and stockloss prevention
• Proven ability to develop talented individuals and manage performance

Benefits

• Basic salary £43,289 per annum
• Weekly/Monthly & Quarterly commercial bonuses
• Stocktake bonuses and commission‑led bonuses across a range of products
• Monthly group rewards and recognition
• Long service awards
• Development courses with national qualifications
• 28 days holiday
• 40% in-store uniform discount
• Discounted gym membership
• Cycle to work scheme
• Group wide 20% discount across Frasers Group brands
• Eligibility for basic and enhanced commission on sales and retail incentive schemes