Store Manager - Convenience

Morrisons; Crawley; On-site; GBP 125,000 - 150,000; Full time

Job summary

A well-known supermarket chain seeks a Store Manager to oversee store operations, focusing on customer experience and team leadership. Responsibilities include optimizing commercial performance and managing recruitment and training. The ideal candidate will have experience in fast-paced service environments. Flexibility is necessary as hours will vary based on store needs.

Benefits

15% discount

Contributory Pension

28 days holiday

Health & Wellbeing support

Qualifications

• Prior experience in fast-paced service-oriented environments.
• Passion for developing talent and motivating teams.
• Ability to work flexible hours including early mornings and late nights.

Responsibilities

• Create a culture for excellent customer experience.
• Optimize store performance like a business owner.
• Manage recruitment, induction, training, and development.
• Build relationships with the local community.

Skills

Team leadership

Customer service

Coaching and mentoring

Commercial awareness

Ability to influence

Problem-solving

Job description

Overview

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for:

Responsibilities

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better.
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.
• Building and managing relationships, understanding the important role your store plays in supporting the local community.
• Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn\'t a must have but you\'ll definitely need experience in the following.
• A passion for spotting and developing talent.
• Ability to coach, motivate and inspire in order to create a successful team culture.
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things.
• A passion for rolling up your sleeves to support the team in delivering the store objectives.
• High level of resilience and the ability to work through problems.

Morrisons acquired the McColl\'s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl\'s, Martins and R S McColl stores across England, Scotland, and Wales.

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes:

Benefits

• 15% discount in Morrisons Daily and Morrisons Supermarket stores
• Contributory Pension
• 28 days holiday (inclusive of bank holidays)
• Access to Health & Wellbeing support

As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.