Store Manager - Birmingham

Pertemps London Cambridge; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable self-storage company is seeking a Store Manager in Birmingham. You will oversee daily operations, manage a small team, and implement marketing strategies to enhance growth and profitability. The role includes providing exceptional customer service and ensuring a safe working environment. This permanent position offers training investments, exclusive perks, a bi-annual bonus scheme, and benefits such as standard holidays and a pension plan.

Benefits

Investment in training

Exclusive membership perks

Bi-annual bonus scheme

Long service recognition

Parking available on site

Qualifications

• Experience managing a small team and conducting personal development meetings.
• Ability to motivate, coach, and support staff.
• Strong customer service skills to meet diverse customer needs.

Responsibilities

• Manage store operations to maximize growth and profitability.
• Design and execute marketing activity plans.
• Monitor and improve conversion rates and customer service scores.

Skills

Team management

Customer service

Sales ability

Marketing planning

Job description

We have a rare opportunity as a Store Manager for a reputable self storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment.

• This is an exciting opportunity to work as a Store Manager for a reputable company with;

An excellent career in a stable, growing business

Investment in your training and progression

Exclusive membership perks

Permanent role

No overtime, Standard holidays, Pension etc

Bi-Annual bonus scheme

Long Service recognition

Parking available on site

Store Manager Duties such as :

Manage a small team and carry out personal development meetings

Motivate, coach and support the team to enable them to achieve their best

Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas

Respond effectively to the diverse needs of each customer

Manage and accurately record all enquiries to provide excellent customer service

Identify opportunities for increasing storage occupancy and revenue

Ensure a Marketing Plan is in place to achieve the store financial targets

Design and carry out marketing and sales activity plans

Monitor and improve conversion rates and mystery shop scores

Ensure compliance with company operational and financial procedures

Ensure all Health & Safety procedures ar...