Store Manager

FOOTASYLUM; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major fashion retailer in Stoke-on-Trent is seeking a Store Manager to oversee daily operations, enhance customer experience, and drive store profitability. The ideal candidate will have a strong background in fashion retail, excellent leadership skills, and a customer-first mindset. This role offers opportunities for training and career progression in a supportive environment.

Qualifications

• Proven experience in fashion retail is highly desirable.
• Experience in a fast-paced retail environment.
• Ability to develop strategies for customer service and sales.

Responsibilities

• Oversee daily operations of the store.
• Develop strategies to improve customer service.
• Drive store sales and profitability.

Skills

Passion for fashion retail

Leadership experience

Team management

Excellent communication skills

Organizational skills

Customer-first mindset

Adaptability

Job description

Description

We are hiring for a Store Manager to join one of our exciting stores based in Hanley.

There's an established team in place, and you, the Store Manager be working directly with your team to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end Retail staff.

As Store Manager, you will be responsible for overseeing your designated store's daily operations. You will be able to develop strategies to improve customer service, drive store sales and profitability, adhere to company policies, and have the ability to market programs in ways that will increase sales and enhance the customer experience.

We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals

What We're Looking for in a Successful Store Manager:

• A genuine passion for fashion retail and alignment with our company values
• Previous experience in fashion retail is highly desirable
• Proven leadership experience in a fast-paced retail environment
• Skilled in team management, motivation, and training
• Excellent communication skills, both verbal and written
• Thrives under pressure and adapts quickly to a dynamic setting
• Exceptionally organised with a strong customer-first mindset
• Deep understanding of the fashion retail industry and market trends

Why Footasylum?

We've been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process:

We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a face-to-face chat about the role, and to see if we're a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.