Store Manager

British Heart Foundation; Staines-upon-Thames; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading charity organization in Staines-upon-Thames is seeking a Store Manager to lead store performance and manage a diverse team. This role emphasizes achieving sales targets and maintaining high retail standards in a fast-paced environment. Candidates should have experience in retail management and a commitment to sustainability. The position requires flexibility for weekend work and offers excellent benefits including generous leave and employee support programs.

Benefits

38 days annual leave

Health cash plan

Pension with employer contribution

Discounts on gym memberships

Wagestream - early access to wages

Qualifications

• Experience in a customer-facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Commitment to achieving high retail standards at all times.

Responsibilities

• Lead store performance and drive sales through both in-store and online channels.
• Motivate, develop and manage an inclusive and diverse team.
• Manage budgets and P&L where applicable.

Skills

Customer-facing experience

Team leadership

Commercial awareness

Ability to achieve sales targets

Proactive approach

Flexibility for weekend work

Job description

Overview

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What does this role involve?

• Lead store performance and drive sales through both in-store and online channels.
• Motivate, develop and manage an inclusive and diverse team in line with BHF values.
• Operate in a fast-paced, hands-on environment with a focus on delivering high retail standards.
• Work in a role that may be physically demanding due to the volume of donations.
• Manage budgets and P&L where applicable, and respond proactively to changing business needs.
• Support a 3-month fixed term contract at 25 hours per week.

What are we looking for?

• Experience in a customer-facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Commercial awareness and ability to achieve sales targets.
• Commitment to achieving high retail standards at all times.
• Ability to work under own initiative and take a proactive approach to changing business needs.
• Thrives in a hands-on, fast-paced environment.
• Understanding of budgets and P&L.
• Flexibility to work weekends and bank holidays on a rota basis, as stores trade 7 days a week.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We fund cutting-edge research and innovation to save and improve lives. We connect with local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a substantial environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill each year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items, and we will continue to build upon our reuse agenda.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group Kaleidoscope and Affinity Groups, help create an environment where all colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and actively support your career development.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days per year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

• Click the “Apply” button below and be redirected to the BHF Careers page.
• Complete the application form, submit your CV and upload your employment history.

What do I need to know?

• DBS Check: Any offer of employment is subject to a satisfactory DBS check.
• Inclusivity Matters: We use anonymous CV software during the application process.
• Act Swiftly: Early applications are encouraged; we may close the advert early.
• Sponsorship: We are unlikely to sponsor applicants for this role due to minimum salary criteria.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.