Store Manager

HR Recruitify Group; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading retail company is seeking an experienced Store Manager in Greater London. You will be responsible for leading the team, driving sales performance, and maintaining high operational standards. Strong leadership and retail management experience are essential, along with a focus on customer service. This full-time position offers a starting salary of £35k, with bonuses and benefits like 28 days annual leave and potential for professional development.

Benefits

Performance Bonus

28 days annual leave plus your birthday off

Pension contribution

UK confidential employee helpline

Qualifications

• Proven experience in retail management, preferably in optical sector.
• Strong leadership and people management skills.
• Results-driven with ability to analyze performance data.

Responsibilities

• Lead and support the store team for excellent customer service.
• Drive sales performance and achieve commercial KPIs.
• Oversee store operations, including stock management and merchandising.

Skills

Retail management experience

Leadership skills

Communication skills

Customer service focus

Analytical skills

Organisational skills

Job description

Store Manager

We are looking for an experienced and motivated Store Manager to lead our team and ensure an exceptional customer experience. You will be responsible for the day‑to‑day running of the store, driving performance, maintaining high operational standards, and supporting staff development.

Key Responsibilities

• Lead, motivate and support the store team to deliver outstanding customer service
• Drive sales performance and achieve commercial KPIs
• Oversee store operations including stock management, merchandising, and scheduling
• Ensure compliance with company policies and regulatory standards
• Support training, development and performance reviews
• Build strong customer relationships and handle escalated enquiries
• Work collaboratively with head office and regional management teams
• Maintain a positive and professional working environment

Person Specification

Essential

• Proven retail management experience (optical experience desirable but not essential)
• Strong leadership, communication and people‑management skills
• Results‑driven with the ability to analyse performance data
• Excellent customer service focus
• Highly organised with strong attention to detail

Desirable

• Knowledge of optical products and services
• Experience coaching teams and supporting skills development

Requirements

Salary starting at £35k (experience depending).

Ability to work weekends as part of a full‑time 40‑hour working pattern.

Extra Training and Progression

• Outstanding clinical and professional development opportunities

Benefits

• Performance Bonus
• 28 days annual leave plus your birthday off
• Full time (40 hours) including weekend working
• UK confidential employee helpline
• Pension contribution