Store Manager

IZIPIZI; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail brand in London is seeking an experienced Store Manager for their flagship location on Carnaby Street. The role involves managing the store, ensuring exemplary customer service, supervising team operations, and optimizing stock management. Ideal candidates will have a strong background in retail management, excellent leadership skills, and a passion for customer satisfaction. This position offers the opportunity to take ownership of a dynamic and busy retail environment, contributing to the brand's success.

Qualifications

• Proven experience in a managerial role in retail.
• Strong ability to lead and motivate a team.
• Excellent customer service skills.

Responsibilities

• Manage daily operations of the store.
• Ensure customer satisfaction and build loyalty.
• Supervise and train the retail team.
• Optimize inventory management and stock levels.
• Handle cash transactions and ensure accuracy.
• Implement visual merchandising in line with guidelines.

Skills

Customer service

Team management

Stock management

Sales development

Visual merchandising

Job description

We are currently looking for a Store Manager for our London flagship on Carnaby Street.

Reporting to the Country Manager, you will be in charge of the store and will have day-to-day responsibility for :

• Develop turnover and meet targets
• Guarantee exemplary customer service and build customer loyalty
• Supervise and manage the team (recruitment / training / schedules / animation and motivation / disciplinary)
• Optimise stock management (ordering, delivery, inventory, etc.)
• Cash in and monitor cash transactions (responsibility for accurate cash desk closures)
• Respect the visual identity and apply the merchandising policy in line with the marketing plan (window dress, POS advertising, signage, product presentation, etc.).
• Comply with the collection plan defined by Head Office
• Maintain a cohesive, positive atmosphere within the team, in line with the company's values
• Take charge of and monitor orders for consumables and minor maintenance work at the point of sale.

Obviously, this list is not exhaustive! There's no shortage of projects at IZIPIZI.