Store Manager

Jewells; Grays; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant jewellery store in Grays is seeking a passionate Store Manager to lead their team and drive sales in a high-energy environment. The ideal candidate will be responsible for overseeing daily operations, inventory management, and creating inspiring customer experiences. With a focus on coaching and developing team members, this role offers full, accredited piercing training and competitive compensation. Join a growing brand committed to making every day special!

Benefits

Competitive salary + bonus + commission

Fully paid, accredited piercing training

Jewellery allowance and team discounts

Real career growth opportunities

Birthday day off

Qualifications

• Proven experience as a retail leader (Store Manager or strong Assistant Manager).
• Strong inventory management skills and eye for detail.
• Passion for visual merchandising and brand representation.

Responsibilities

• Lead and inspire the team to deliver excellent service and sales.
• Accountable for KPIs, sales growth, and store productivity.
• Oversee stock accuracy and manage inventory processes.
• Ensure inspiring and up-to-date visual displays.
• Manage customer experience and appointments.
• Develop and coach team members for future leadership.

Skills

Retail leadership

KPI management

Inventory management

Visual merchandising

Coaching and development

Customer service

Job description

Overview

LAKESIDE – FULL TIME / ONSITE

✨ JEWELLS – Jewellery that’s fun, expressive, and all about YOU. ✨

We’re looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You’ll be the heartbeat of the business—leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you’ll set the standard for excellence in every part of the store.

No piercing experience? Don’t worry—we’ll provide full, accredited training so you can pierce with confidence and support your team in doing the same.

Responsibilities

• Lead with energy – Inspire, coach, and develop your team to deliver standout service, styling, and sales.
• Own performance – Take accountability for KPIs, sales growth, and store productivity.
• Manage inventory – Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly.
• Drive VM standards – Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers.
• Deliver experiences – Ensure customers leave with jewellery they love and piercing experiences they’ll rave about.
• Run operations – Manage appointments, cash handling, compliance, and store standards.
• Grow talent – Coach and develop future leaders, building a high-performing team culture.
• Lead from the floor – Be the role model for energy, service, and style every day.

What We’re Looking For

• Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step).
• A commercial mindset with confidence in driving KPIs and sales.
• Strong inventory management skills with an eye for detail.
• A passion for visual merchandising with the ability to bring the brand to life on the shop floor.
• A natural coach who thrives on developing people and building winning teams.
• Confident, customer-first, and excited to train as a certified piercer.
• Full-time availability (40 hours per week), including evenings and weekends.

Why You’ll Love Working With Us

• Competitive salary + bonus + commission.
• Fully paid, accredited piercing training.
• Jewellery allowance, team discounts, and team competitions.
• Real career growth with a fast-expanding global brand.
• A birthday day off—because everyone deserves to sparkle on their big day. ✨