Store Lead & Sales Coach (Customer-First)

Space Nk; Reading; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading beauty retailer in the UK is seeking a Keyholder to assist in maximizing sales and supporting a high-performing team. The role involves delivering an exceptional customer experience, leading the team through effective training, and ensuring adherence to stock policies. Ideal candidates will demonstrate strong analytical and communication skills, with a proven ability to meet sales targets. This position offers an opportunity to thrive in a vibrant retail environment focused on community and customer satisfaction.

Qualifications

• Proven track record of exceeding sales targets and driving profitability.
• Experience in training and supporting a team to enhance customer experience.
• Strong analytical skills for interpreting sales and performance reports.

Responsibilities

• Assist management in maximizing sales and profitability.
• Deliver a consistent 'customer first' experience.
• Lead, motivate, and inspire the team to achieve targets.

Skills

Sales and profitability improvement

Team support and training

Performance analysis

Organizational skills

Communication skills

Customer service advocacy

Job description

A leading beauty retailer in the UK is seeking a Keyholder to assist in maximizing sales and supporting a high-performing team. The role involves delivering an exceptional customer experience, leading the team through effective training, and ensuring adherence to stock policies. Ideal candidates will demonstrate strong analytical and communication skills, with a proven ability to meet sales targets. This position offers an opportunity to thrive in a vibrant retail environment focused on community and customer satisfaction.