Store Floor Supervisor: Sales, Service & Merchandising

JD SPORTS FASHION; Greenhill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major retail brand in Greenhill seeks a Retail Supervisor to enhance customer service and sales performance. The successful candidate will lead a dedicated team, ensuring exceptional service standards and visual merchandising practices. Experience in retail supervision is preferred, along with strong communication skills and proficiency in IT tools like Microsoft Office. Benefits include staff discounts and development opportunities to support career progression.

Benefits

Staff discount on JD Group and other brands

Personal development opportunities

Responsibilities

• Provide excellent customer service and handle complaints to ensure satisfaction.
• Achieve and exceed sales targets while monitoring staff performance.
• Utilize visual merchandising techniques to attract customers and maintain store standards.
• Lead and develop the shopfloor team to enhance performance and compliance with policies.

Skills

Retail Supervisor experience

Excellent Time Management

Strong verbal and written communication

IT skills – Microsoft Outlook, Word and Excel

Job description

A major retail brand in Greenhill seeks a Retail Supervisor to enhance customer service and sales performance. The successful candidate will lead a dedicated team, ensuring exceptional service standards and visual merchandising practices. Experience in retail supervision is preferred, along with strong communication skills and proficiency in IT tools like Microsoft Office. Benefits include staff discounts and development opportunities to support career progression.