Store Department Leader: Elevate People & Profits

H&M; Staines-upon-Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer located in Staines-upon-Thames is looking for a management professional with significant experience in customer-facing environments. The successful candidate will lead teams, ensuring the highest customer experience and adherence to company standards. Responsibilities include evaluating team performance, tracking sales metrics, and promoting a culture of development. This position offers diverse benefits including a staff discount across multiple brands. Flexibility in availability is essential.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Qualifications

• Demonstrated management skills within customer service sectors.
• Proven experience in team leadership and development.
• Strong focus on profitability and customer satisfaction.

Responsibilities

• Lead the team to secure optimal experiences for customers.
• Evaluate team performance and provide development feedback.
• Analyze and track Sales & Profit KPIs.
• Ensure adherence to Health & Safety and legal standards.

Skills

Management experience in a customer-facing environment

Previous experience of leading and managing teams

A passion for profitability and people

A Customer-first mindset

Job description

A leading fashion retailer located in Staines-upon-Thames is looking for a management professional with significant experience in customer-facing environments. The successful candidate will lead teams, ensuring the highest customer experience and adherence to company standards. Responsibilities include evaluating team performance, tracking sales metrics, and promoting a culture of development. This position offers diverse benefits including a staff discount across multiple brands. Flexibility in availability is essential.