Store Assistant

Wolverine Worldwide; Stretford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading footwear and apparel brand is seeking candidates for a customer service position in Stretford, UK. Responsibilities include providing exceptional customer experiences, achieving sales targets, and maintaining store standards. The ideal applicant will have a passion for brands and excellent communication skills. Benefits include generous clothing allowance, training opportunities, and employee discounts. Join a company committed to diversity and support personal and professional growth.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Qualifications

• Retail experience preferred but not required.
• Passion for brands and enthusiasm to learn.
• Excellent communication skills.

Responsibilities

• Create amazing experiences for customers through customer service.
• Achieve sales targets and performance metrics.
• Interact with customers to build rapport.

Skills

Customer service

Sales achievement

Communication skills

Ability to work under pressure

Job description

Job Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our mission is to empower, engage, and inspire consumers through the brands we represent. From the moment customers enter the store to when they leave, you will be responsible for ensuring an exceptional experience for every visitor.

Responsibilities

• Creating amazing experiences for our customers through authentic customer service that leaves a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with wonderful customers and educate them on our products, striving to build rapport and lasting relationships.
• Maintain store standards, front and back, including visual merchandising, managing deliveries, stocking replenishment, supporting loss prevention, and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all security, health & safety, and stock accuracy policies.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast‑paced, sales‑driven environment.

Qualifications

• Retail experience preferred.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn.
• Ability to work well under pressure in a fast‑paced, sales‑driven environment.

Benefits

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
• Enhanced Family Leave policy.

DEI Statement

We are an equal‑opportunity employer committed to diversity, equity, and inclusion. All applicants are considered and we celebrate different perspectives while continuously learning, developing, and challenging ourselves and our partners.