Stock & Parts Handler / Sales Representative / Supervisor

First Call Contract Services, Ltd.; Felixstowe; On-site; GBP 32,000; Full time

Job summary

A recruitment agency is seeking a Stock & Parts Handler / Sales Representative / Supervisor in Felixstowe. The role involves managing stock, driving sales growth, and ensuring excellent customer service. Candidates should have experience in stock handling, sales within the truck and trailer parts industry, and strong organizational skills. The position offers a salary of £32,000 per year and emphasizes a hands-on approach to both sales and operations, along with leadership duties.

Benefits

Opportunity for professional growth

Dynamic work environment

Leadership responsibilities

Qualifications

• Proven experience in stock handling and sales, ideally in truck and trailer parts.
• Strong understanding of inventory control and operational standards.
• Excellent organizational, communication, and customer service skills.

Responsibilities

• Manage owned and imprest stock in line with company processes.
• Maintain customer relationships while achieving sales targets.
• Ensure compliance with health and safety regulations.

Skills

Stock handling experience

Sales skills

Inventory control

Excellent communication skills

Customer service

Organizational skills

Commercial awareness

Team collaboration

Job description

Job Title: Stock & Parts Handler / Sales Representative / Supervisor
Salary: £32,000 per year
Location: Felixstowe

About the Role:

Our client is looking for a proactive, commercially aware Stock & Parts Handler Representative / Supervisor to manage stock to the highest standards while driving sales growth. This is a hands‑on role that combines operational responsibility with customer service, sales, and leadership. You will manage inventory, develop new business, maintain strong client relationships, and support the wider objectives of the business.

Key Responsibilities:

Stock & Inventory Management

• Manage owned and imprest stock in line with company processes and high inventory standards.
• Maintain accurate stock records, rotation, and housekeeping.
• Follow structured procedures to ensure compliance, efficiency, and consistency.

Sales & Business Development

• Promote products and services, particularly in truck and trailer parts or related sectors.
• Identify, develop, and secure new customer accounts.
• Maintain and grow existing customer relationships, exceeding expectations.
• Work towards agreed sales targets and KPIs.

Customer Service

• Deliver excellent customer service both face‑to‑face and via telephone.
• Act as a professional point of contact for customers, representing the company’s values.
• Resolve queries effectively and make sound business decisions.

Operational & Reporting

• Work independently while keeping management updated on stock, sales, and customer activity.
• Support business planning through structured reporting and feedback.

Leadership & Supervision

• Demonstrate supervisory skills and support colleagues, promoting best practice.
• Actively participate in operational delivery, supporting drivers, planning routes, and ensuring service levels.
• Uphold and enhance the company’s professional reputation.

Health, Safety & Fire Awareness

• Maintain a safe and compliant working environment and lead by example.
• Ensure compliance with all health and safety legislation, company policies, and safe working practices.
• Carry out regular workplace checks, risk assessments, and follow up on incidents.
• Act as Fire Marshal, lead drills, and maintain fire safety equipment and procedures.

Skills & Experience:

• Proven experience in stock handling and sales, ideally within truck and trailer parts or a similar industry.
• Strong understanding of stock processes, inventory control, and operational standards.
• Excellent organisational, communication, and customer service skills.
• Ability to work independently while collaborating with management.
• Commercially aware with confidence in decision‑making.
• Experience working to targets and KPIs.
• Hands‑on approach to both sales and operations.
• Knowledge of health and fire safety procedures.

What’s on Offer:

• £32,000 per year
• Opportunity to work in a dynamic, hands‑on role with sales and leadership responsibilities.
• Be part of a company that values operational excellence, customer service, and professional growth.