Steward - Doune Castle

Historic Scotland; Macduff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent heritage organization is seeking a Steward for Doune Castle in Scotland. This full-time role involves engaging visitors, sharing captivating stories about the castle’s history and film connections, and contributing to a meaningful visitor experience. Ideal candidates should have strong communication skills and a passion for Scottish history. This position offers flexible working hours and is a unique opportunity to be part of the tourism industry in a beautiful location.

Qualifications

• Strong communication skills to engage with diverse visitors.
• Experience in customer service is beneficial.
• An interest in Scotland's history and heritage.

Responsibilities

• Provide guided tours and assist visitors at Doune Castle.
• Share stories about the castle's history and film heritage.
• Contribute to a positive visitor experience.

Skills

Communication skills

Customer service

Passion for history

Job description

Steward – Historic Environment Scotland’s Doune Castle

Your role of Steward at Historic Environment Scotland’s Doune Castle will be one of 2 permanent all year positions: one full time (an average of 7 h × 5 days, or 35 hrs/week) and one part time, 5‑day lunch cover post (3h 15m a day totalling 16 h 15m a week Apr‑Sep and 3 h a day totalling 15 h a week Oct‑Mar). See ‘Overview of the role and more about my team’ for further information on working hours/patterns.

Are you looking for a flexible seasonal job that is both fun and unique? You'll get an exceptional view into Scotland's rich history and gain valuable experience in the tourism industry while helping bring Scotland's dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to Doune Castle during the season.

This role is based at Central Mid District’s flagship site; therefore, the successful candidate will make a meaningful contribution to Scotland’s tourism industry and local economy by encouraging visits beyond the typical tourism destinations to the rural areas.

Doune Castle attracts visitors who are interested in its film/TV heritage (principally Outlander, Monty Python and the Holy Grail, Outlaw King and Game of Thrones), as well as its history. Doune Castle employs a team of around 20 stewards, who may witness rather unusual behaviour, such as visitors ‘cantering’ around the courtyard to the clatter of coconuts.

Reporting to the Monument Managers, the team sits within the Mid District of Central Regions Visitor and Community (V&C) Team. The district is comprised of twenty‑six monuments, of which ten are staffed (including Doune Castle). Other staffed properties within the district include Castle Campbell, Dunblane Cathedral, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Lochleven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serfs Church.