Step-Up Team Leader

Whitbread Plc; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Lancaster is looking for a Step Up Team Leader to manage shifts and provide outstanding customer service. The role offers 24 hours per week with a pay rate from £10.25 to £14.01 per hour, along with training and development opportunities. This is a permanent position with various employee benefits including discounts and a welcome voucher.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Pension and saving schemes

Discounts on shops and utilities

£40 voucher to spend in our restaurant

Qualifications

• Candidates must be over 18 years old.

Responsibilities

• Use your passion for outstanding customer service to welcome guests.
• Take charge of the shift and lead the team.

Job description

Step Up Team Leader

Category: Operations - Restaurant

Location: Lancaster

We're currently recruiting in our Cottams Field Brewers Fayre. Working 24 hours per week, paying up to £14.01 per hour.

Step Up Team Leader - Cottams Field Brewers Fayre - Restaurant

Come and be the friendly face of Cottams Field Brewers Fayre in Lancaster. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We\'ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.

PAY RATE: From £10.25 up to £14.01 per hour

• Max. amount paid when you are fully trained and lead the shift

CONTRACT TYPE: Permanent - we don\'t do zero hours contracts!

HOURS: 24 hours per week over 4 days

LOCATION: Cottams Field Brewers Fayre, Caton Rd, Lancaster, LA1 3PE

Why you\'ll love it here:

• Training and support: We\'ve got a warm welcome and training that will make your life easier from the start and the opportunities that\'ll give you a career path in our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have a meal on us: You\'ll receive a £40 voucher to spend in our restaurant when you join us

What you\'ll do:

Join our team at Cottams Field Brewers Fayre as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK\'s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 106630-4492

Advertised: 26 Sep 2025