Step 2 and Step 3 Managers (Ref: 0095ZB)

NHS; Faversham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A national health service in Faversham is seeking a Step 2 and Step 3 Manager to join their leadership team. This role involves managing staff, developing mental health services, and collaborating with various practitioners. Candidates should have ONC/NVQ level 3 or equivalent experience in health or social care settings. The position offers flexible working, 28 days annual leave plus bank holidays, and additional leave for birthdays or special occasions.

Benefits

28 days annual leave plus bank holidays

Extra day off for your birthday

Enhanced maternity, paternity, and adoption leave

Paid volunteer leave

Pension scheme auto-enrollment

Access to Blue Light Card

Flexible working opportunities

Refer a Friend scheme with bonus

Qualifications

• Experience in health, social care, or criminal justice settings.
• Successful record of management responsibility and development of others.
• Understanding of issues facing clients with mental health difficulties.

Responsibilities

• Manage Step 2 and Step 3 Talking Therapies staff.
• Develop and grow mental health workforce in Kent and Medway.
• Support the development of Talking Therapy services.

Skills

Demonstrable experience in health, social care, or criminal justice settings

Ability to build effective relationships

Good written and oral communication skills

Resilient and able to work under pressure

Good IT skills including digital media

Education

ONC/NVQ level 3 or equivalent

Job description

Job summary

Please refer to the linked job descriptions when completing your application. Please note this will be a dual interview for both positions. Step 2 job description and Step 3 job description All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date is 15th January 2026; however we may close it early should sufficient applications be received, so early application is advised.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. We are an inclusive organisation that encourages, supports and celebrates diverse voices and experiences. We welcome people from underrepresented communities and backgrounds to apply, including people with disabilities, racialised communities, LGBTQ+ people, etc. We are a Disability Confident Employer and offer a guaranteed interview scheme for candidates with a disability and for veterans. We will make reasonable adjustments if required.

Job responsibilities

We are looking for a Step 2 and Step 3 Manager to join our leadership team within our NHS Talking Therapies Service. WithYou is a charity providing free, confidential support to people experiencing challenges with drugs, alcohol or mental health. In this role you will work with a wide range of mental health practitioners, partner providers and referrers to develop and grow our mental health workforce in Kent and Medway. You will support the development of Step 2 and Step 3 (where appropriate) Talking Therapy services in line with local needs and contractual specification. As a Manager you will line‑manage a team of Step 2 or Step 3 Talking Therapies staff to deliver WithYou's strategic objectives and support their performance in clinical work. Remote working is offered; travel within Kent and London for meetings and events may be required. We are looking for two Step 2 Managers (1x 37.5 hours and 1x 30 hours per week) and two FTC Step 3 Managers (ending in January 2027).

Essential skills

• ONC/NVQ level 3 or equivalent or a commitment to complete within 18 months
• Demonstrable experience of working in health, social care or criminal justice settings and in partnership with a range of statutory and non‑statutory agencies. Experience within a Talking Therapies Service is advantageous but not essential
• A successful track record of management responsibility and development of others
• An understanding of the issues facing clients experiencing common mental health difficulties
• Ability to build effective relationships with a range of internal and external stakeholders
• Resilient, able to prioritise, work under pressure, and manage competing/conflicting demands
• Be results driven and possess analytical skills
• Good written and oral communication skills
• Good IT skills, including digital media
• Ability to work effectively as a team player in a collaborative and supportive manner
• Ability to work flexibly and unsocial hours as required
• Willing and able to visit other locations from time to time to deliver services

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto‑enrolment into We Are With You's pension scheme
• Access to a Blue Light Card – giving you great savings on big high‑street and online brands
• Flexible working opportunities and access to a range of services and resources to support your wellbeing
• Refer a Friend scheme – earn a £500 bonus for referrals whose candidates complete 6 months probation

Person specification – Qualifications

• ONC/NVQ level 3 or equivalent or a commitment to complete within 18 months
• Demonstrable experience of working in health, social care or criminal justice settings and partnering with statutory and non‑statutory agencies. Experience within a Talking Therapies Service is advantageous but not essential
• A successful track record of management responsibility and development of others
• An understanding of the issues facing clients experiencing common mental health difficulties
• Ability to build effective relationships with a range of internal and external stakeholders
• Resilient, ability to prioritise, work under pressure, and manage competing/conflicting demands
• Be results driven and possess analytical skills
• Good written and oral communication skills
• Good IT skills, including digital media
• Ability to work effectively as a team player in a collaborative and supportive manner
• Ability to work flexibly and unsocial hours as required
• Willing and able to visit other locations from time to time to deliver services

Person specification – Experience

• ONC/NVQ level 3 or equivalent or a commitment to complete within 18 months
• Demonstrable experience of working in health, social care or criminal justice settings and partnering with statutory and non‑statutory agencies. Experience within a Talking Therapies Service is advantageous but not essential
• A successful track record of management responsibility and development of others
• An understanding of the issues facing clients experiencing common mental health difficulties
• Ability to build effective relationships with a range of internal and external stakeholders
• Resilient, ability to prioritise, work under pressure, and manage competing/conflicting demands
• Be results driven and possess analytical skills
• Good written and oral communication skills
• Good IT skills, including digital media
• Ability to work effectively as a team player in a collaborative and supportive manner
• Ability to work flexibly and unsocial hours as required
• Willing and able to visit other locations from time to time to deliver services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

We Are With You

faversham

Faversham

ME13 8GD

https://www.wearewithyou.org.uk/