Stelo Support Engineer / Database Administrator

Remote Jobs; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading software company is seeking a Technical Support Specialist for its Stelo Data Replicator software. This role will provide excellent technical support and help customers resolve issues related to the product's installation and configuration. The ideal candidate should have a strong background in relational databases and solid networking skills in both on-premise and cloud environments. This position is remote, allowing for flexibility while contributing to a dynamic team.

Qualifications

• Strong background working daily with relational databases.
• Solid networking skills in both on-premise and cloud environments.

Responsibilities

• Provide excellent technical support for our software, Stelo Data Replicator.
• Help customers resolve issues and answer questions related to installation, configuration, performance-tuning, and use of the product.

Skills

Relational databases (Db2, Oracle, SQL Server)

Networking skills

Job description

Overview

About Stelo. For over 30 years Stelo's products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there.

Responsibilities

• Provide excellent technical support for our software, Stelo Data Replicator.
• Help customers resolve issues and answer questions related to installation, configuration, performance-tuning, and use of the product.

Qualifications

• Strong background working daily with relational databases such as Db2, Oracle, or SQL Server.
• Solid networking skills in both on-premise and cloud environments.

Location

Remote