Statutory SEND Services Coordinator (Redeployment 21500)

Suffolk Jobs Direct; Lowestoft; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government authority is seeking a SEND Coordinator to join their Statutory SEND Services team. This position involves supporting children and families with educational needs. Responsibilities include overseeing EHC Plans, collaborating with agencies, and providing high-quality customer service. The ideal candidate will possess strong interpersonal and communication skills, as well as a commitment to safeguarding children. A graduate-level qualification is required, and the role offers flexible working options in Lowestoft or Ipswich.

Qualifications

• Proven ability to build relationships and create a climate for positive change.
• Experience working directly with children, families, and multi-agency partners.
• Commitment to safeguarding and promoting welfare of children and young people.

Responsibilities

• Have direct case responsibility for a cohort of pupils with EHC Plans.
• Monitor progress and ensure EHC Plans remain current.
• Draft and amend EHC plans ensuring quality and compliance with statutory timelines.
• Coordinate input from other agencies as Lead Professional.
• Maintain records and provide reports on cases.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Relationship building

Education

Graduate level qualification in a relevant field

Job description

• Suffolk County Council
• Address: Riverside, Lowestoft, NR33 0EQ or Endeavour House, IP1 2BX - Hybrid
• Salary: £34,434 per annum (pro rata if part time)
• Hours: 37 per week, flexible working options available
• Contract: Permanent

This post is open to current Suffolk County Council staff on redeployment only.

We are passionate about improving the future for our customers, our children, young people and their families. If you are too, join us as a SEND (Special Educational Needs and Disability) Coordinator and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving.

Reimagine the possibilities.

We are seeking experienced and passionate SEND Coordinators to join our Statutory SEND Services team. In this frontline role, you will work supporting to ensure children, young people and their families receive support and interventions aimed at improving their social, emotional, health and behavioural outcomes.

Roles and responsibilities

You will

• have direct case responsibility for a cohort of pupils with EHC Plans in local mainstream and specialist settings
• monitor progress through annual reviews and ensure EHC Plans remain current and relevant
• draft and amend EHC plans ensuring these are of good quality and within statutory timescale
• act as Lead Professional, coordinating input from other agencies as required
• maintain accurate case records and provide reports
• identify and escape safeguarding/risk concerns
• build relationships with partners in education, health, and community settings
• provide high quality customer service in line with our WE ASPIRE values.

You will need

• graduate level qualification in a relevant field or equivalent experience
• proven ability to build relationships and create a climate for positive change
• excellent interpersonal, verbal and written communication skills
• experience working directly with children, families and multi-agency partners
• commitment to safeguarding and promoting welfare of children and young people
• strong organisational skills and ability to prioritise workload.

View a full list of requirements in theJob and Person Profile (docx).

The team

We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this, but we still have a great deal to do. If you share our values and ambitions, we would love you to join our team.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Holly Usher for a casual conversation by emailing [e-mail].

How to apply

Step 1 – Read the Job and Person Profile (docx).

Step 2 – Click ‘Apply Now’ to start your online application.

Step 3 – Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx).

1. Describe a situation where you had to analyse complex information from multiple sources in order to assess a family's needs and determine appropriate next steps. What was the situation and how did you approach this?

2. Provide an example that demonstrates your ability to work collaboratively and build effective partnerships with other professionals and agencies to coordinate support for families.

3. What first motivated you to pursue a career supporting children, young people and families? How do you model the values and behaviours expected by Suffolk County Council in your daily work?

4. Please confirm the location you would prefer to work, Ipswich or Lowestoft?

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [e-mail] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 17 December 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.