Sr Product Manager - Billing (UK)

Intermedia Intelligent Communications; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent cloud communications provider in Birmingham seeks a strategic Senior Product Manager in Billing/Quote-to-Cash. You will own the billing systems strategy, ensuring accurate billing processes while working in a dynamic environment. Candidates should possess over 5 years of product management experience, particularly in B2B billing, with strong analytical skills and a technical foundation. This role requires collaboration with multiple teams to enhance operations and drive successful outcomes.

Qualifications

• 5+ years of Product Management experience in billing or quote-to-cash systems.
• Experience in B2B environments with subscription models.
• Proven track record in managing mission-critical platforms.

Responsibilities

• Own the strategy and execution for billing and quote-to-cash systems.
• Drive improvements in scalability and accuracy for billing platforms.
• Work with cross-functional teams to deliver solutions.

Skills

Product Management experience

Deep understanding of B2B billing flows

Analytical and problem-solving skills

Strong communication skills

Attention to detail

Education

BA / BS in Computer Science or related field

Tools

Zuora

Salesforce CPQ

NetSuite

SAP

Oracle

Job description

Senior Product Manager, Billing / Quote-to-Cash

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role

We are looking for a strategic, energetic, and analytical Senior Product Manager with a strong business mindset, excellent communication skills, and a rock-solid technical foundation. You will own and evolve Intermedia’s mission‑critical billing and quote‑to‑cash systems, ensuring our global partner and customer ecosystem is billed reliably, accurately, and at scale.

This role sits at the intersection of product, finance, and operations. You will be a champion for our partners, driving billing capabilities that support multi‑tier reseller models, flexible pricing, and seamless channel experiences.

This position is not for the faint of heart—billing is complex, dynamic, and central to our business success.

Responsibilities

• Own the strategy, roadmap, and execution for Intermedia’s billing and quote‑to‑cash systems.
• Drive platform evolution to improve scalability, accuracy, and automation while supporting new products, pricing models, and partner‑driven revenue streams.
• Partner cross‑functionally with Engineering, Finance, Sales, Operations, and Support to deliver high‑impact solutions that balance business needs with technical trade‑offs.
• Translate customer and partner requirements into clear product initiatives with measurable business outcomes.
• Champion partner‑first experiences in billing, including seamless reseller flows and self‑service capabilities.
• Continuously evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer / partner experience, and internal efficiency.
• Represent billing platform strategy with senior leadership, ensuring alignment with company objectives.

Required Skills & Experience

• 5+ years of Product Management experience, with at least 3 years focused on enterprise billing, subscription management, or quote‑to‑cash systems.
• Deep understanding of B2B billing flows, subscription models, and partner / reseller ecosystems.
• Demonstrated track record of driving end‑to‑end product lifecycle for mission‑critical platforms.
• Exceptional analytical and problem‑solving skills, with comfort working in financial and operational data.
• Strong written and verbal communication skills, with the ability to influence senior stakeholders.
• High attention to detail, with proven ability to manage multiple priorities under pressure.
• BA / BS in Computer Science, Engineering, Math, or a related technical field, or equivalent practical experience.

Preferred Skills

• Experience with leading billing or Q2C platforms (e.g., Zuora, Salesforce CPQ, NetSuite, SAP, Oracle, or large‑scale in‑house platforms).
• Familiarity with partner / reseller billing complexity (tiered pricing, discounts, commissions).
• Experience with usage‑based billing and subscription monetization models.
• Proficiency with AI‑driven tools for product management productivity (e.g., research, requirements drafting, data analysis, workflow automation).
• Interest in applying AI / ML to billing or financial systems (e.g., anomaly detection, collections optimization, LLM‑powered support tools).
• Strong technical aptitude; able to dive into data models, APIs, and integrations to inform product strategy.