SQL & Software Support Engineer (1st-3rd Line)

Ascent People Ltd; West Midlands Combined Authority; On-site; GBP 32,000; Full time

Job summary

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. The successful candidate will enjoy a competitive salary with full training provided and opportunities to gain additional SQL qualifications. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

Qualifications

• Experience in Application Software Support / Customer Support role.
• Good SQL Server and T-SQL skills, able to write scripts.
• Strong communication skills.

Responsibilities

• Deal with 1st-3rd line Software Support issues.
• Provide external client support and conduct software implementations.
• Log calls and handle customer inquiries.

Skills

SQL Server

T-SQL

Software implementation

Customer Support

Verbal Communication

Written Communication

Education

SQL qualifications & certifications

Job description

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. The successful candidate will enjoy a competitive salary with full training provided and opportunities to gain additional SQL qualifications. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.