Sports Betting Retail Customer Service Manager

Entain plc; Thorne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company in Thorne is looking for a Retail Customer Service Manager. You will provide excellent customer service, process transactions, and encourage responsible gambling in a dynamic environment. The role requires building relationships with customers and handling complaints with care. A flexible working schedule with up to 10 hours weekly is essential. This position offers a competitive salary of £13.00 per hour, with shifts spanning weekdays and weekends.

Qualifications

• Passion for sports and customer service.
• Strong interpersonal skills to build customer relationships.
• Ability to work flexible hours including weekends.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Handle customer complaints with empathy.

Skills

Customer service

Problem-solving

Cash handling

Job description

A leading betting company in Thorne is looking for a Retail Customer Service Manager. You will provide excellent customer service, process transactions, and encourage responsible gambling in a dynamic environment. The role requires building relationships with customers and handling complaints with care. A flexible working schedule with up to 10 hours weekly is essential. This position offers a competitive salary of £13.00 per hour, with shifts spanning weekdays and weekends.