Specialist Service Manager

CARE CONCERN GROUP LIMITED; Larkhall; On-site; GBP 55,000; Full time

Job summary

A leading care provider in Larkhall seeks a Specialist Service Manager to lead the Oaklea Court team, delivering innovative dementia care. You will inspire your staff, manage operations, and help grow a new service. The ideal candidate should possess strong leadership abilities and a thorough understanding of complex care needs. This position offers a competitive salary of up to £55,000 per annum, complemented by a 40% bonus and additional benefits.

Benefits

Annual Leave

Private Medical Insurance

Pension Scheme

Qualifications

• Strong understanding of dementia care with complex behaviours.
• Proven experience in a management role within a care setting.
• Ability to lead visibly and confidently, inspiring your team.

Responsibilities

• Lead dedicated teams to ensure person-centred care.
• Grow the service and drive occupancy and reputation.
• Innovate with support from senior leadership.

Skills

Understanding of dementia care

Exceptional communication skills

Leadership and team inspiration

Resilience and innovation

Emotional intelligence

Education

Nursing qualification (desirable)

Job description

Specialist Service Manager

Management - Ashlea Court Care Home

Contract: Full Time Salary: Up to £55,000 per annum + 40% annual bonus, Shift Type: Days Contracted hours: 40

Overview

Specialist Service Manager – Oaklea Court, Larkhall
Contract: Up to £55,000 + 40% annual bonus, Pension, Annual Leave & Private Medical Insurance.
Employer: Willinbrook Healthcare (part of Care Concern Group)
Lead the future of specialist dementia care.

At Ashlea Court Care Home, we’ve built a reputation for outstanding elderly care and excellence in everything we do. Now, we’re proud to expand our vision with the launch of Oaklea Court, which is a brand-new 26-bed specialist service within our home, designed to deliver exceptional care for individuals living with complex dementia and behavioural needs.

This is more than a management role, it’s a rare opportunity to shape a pioneering service from the ground up, supported by one of the UK’s most dynamic and progressive care providers.

The Role

As Specialist Service Manager, you’ll lead Oaklea Court’s dedicated team, ensuring our residents receive person-centred, dignified, and innovative care every single day. You’ll be a visible leader; someone who inspires trust on the floor, drives best practice, and builds a positive, stable environment where both residents and staff can thrive.

You’ll play a vital role in growing the service, driving occupancy and reputation, and embedding Oaklea Court as the preferred specialist dementia care provider in the local area.

With the full backing of our Regional Director and Operations Director, who describes this as “a truly exciting service with full support from a dynamic, forward-thinking central leadership team”, you’ll have the freedom to innovate and the guidance to succeed.

About You

We’re looking for an experienced, confident, and compassionate leader – someone who combines clinical insight with commercial acumen and emotional intelligence. You’ll bring:

• A strong understanding of dementia care and the needs of individuals with complex behaviours.
• A nursing qualification (desirable, but not essential).
• Proven experience as a Care Home Manager or similar leadership role, within a complex care setting.
• The ability to lead visibly and confidently, inspiring your team through example.
• Exceptional communication skills and a track record of effective liaison with local authorities and professionals.
• Resilience, innovation, and the courage to think differently.
• A passion for quality, and a drive to deliver on an ambitious growth vision - with full occupancy by 2026 and a service that sets new standards in specialist dementia care.

About Willinbrook Healthcare

Willinbrook Healthcare is the specialist division of Care Concern Group, operating 20 homes across the UK. We’ve grown quickly and smartly by investing in both our people and our vision. Our homes are thoughtfully developed, expertly run, and known for taking on the challenges others won’t.

At Willinbrook, you’ll never be a number, you’ll be a key leader in a fast-growing, collaborative division that’s redefining specialist care in the UK.

About Care Concern Group

Joining Care Concern Group means becoming part of one of the UK’s largest private care providers, with over 130 services nationwide and more than half based in Scotland. We’re proud to consistently outperform national inspection averages by 10%, a testament to our unwavering commitment to quality.

Our growth has been exceptional, with multiple acquisitions and purpose-built services launched in the past year alone. This success creates a wealth of opportunities for ambitious leaders, supported by clear career pathways and a culture defined by care, innovation, and people-first values.

Our Core Values

Trust | Respect | Passion | Kindness | Inclusivity

If you’re ready to take ownership of a unique service and lead a team that’s redefining what specialist dementia care looks like, we’d love to hear from you.

Apply now to become the driving force behind Oaklea Court’s success story.