Speak Up Manager

LegalAndGeneral; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services group is seeking a Speak Up Manager to enhance the speak up culture within the organization. The role involves maintaining and managing a robust speak up framework, coordinating investigations, and ensuring adherence to regulatory standards. Candidates should have strong knowledge of whistleblowing frameworks and experience in investigations, governance, and communication. The position offers flexible working options to promote a healthy work-life balance, highlighting the firm's commitment to employee wellbeing.

Benefits

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan (permanent employees only)

At least 25 days holiday

Flexible working options

Electric car scheme

Employee discounts

Qualifications

• Strong knowledge of whistleblowing frameworks across the UK and other jurisdictions.
• Experience conducting detailed employee conduct investigations and producing high-quality reports.
• Experience supporting or reporting to senior committees and managing governance requirements.
• Strong written and verbal communication skills, with the confidence to present to senior audiences.
• High attention to detail with the ability to manage sensitive information appropriately.
• Ability to exercise sound judgement and deliver practical, balanced solutions.
• Strong relationship-building skills with the ability to work effectively across teams.
• Knowledge of financial services sectors such as insurance, investment management or retirement products.

Responsibilities

• Maintaining and updating Speak Up policies and procedures to ensure alignment with legal and regulatory requirements.
• Managing and coordinating speak up investigations and misconduct reporting processes across the Group.
• Supporting the promotion of speak up arrangements to ensure colleagues understand reporting and escalation routes.
• Collating speak up analytics and preparing insightful reporting for committees, boards and senior stakeholders.
• Supporting the operation and governance of the Speak Up Committee, including secretariat activities.
• Ensuring the accuracy, integrity and confidentiality of speak up records within the case management system.
• Embedding consumer duty considerations into speak up policies to support good customer outcomes.
• Working closely with internal stakeholders to provide oversight, advice and continuous improvement to speak up processes.

Job description

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Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We have been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best.

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

Job Description

We're looking for a Speak Up Manager to join our Group Non-Financial Risk team and help strengthen our speak up culture across the organisation. In this role, you'll play a key part in maintaining a robust speak up framework, managing investigations, and ensuring concerns are handled fairly, consistently and in line with regulatory expectations. This is an opportunity to apply your investigative and judgement skills in a role that truly supports our people, customers and values.

What you'll be doing:

• Maintaining and updating Speak Up policies and procedures to ensure alignment with legal and regulatory requirements
• Managing and coordinating speak up investigations and misconduct reporting processes across the Group
• Supporting the promotion of speak up arrangements to ensure colleagues understand reporting and escalation routes
• Collating speak up analytics and preparing insightful reporting for committees, boards and senior stakeholders
• Supporting the operation and governance of the Speak Up Committee, including secretariat activities
• Ensuring the accuracy, integrity and confidentiality of speak up records within the case management system
• Embedding consumer duty considerations into speak up policies to support good customer outcomes
• Working closely with internal stakeholders to provide oversight, advice and continuous improvement to speak up processes

Qualifications

Who we're looking for:

• Strong knowledge of whistleblowing frameworks across the UK and other jurisdictions
• Experience conducting detailed employee conduct investigations and producing high-quality reports
• Experience supporting or reporting to senior committees and managing governance requirements
• Strong written and verbal communication skills, with the confidence to present to senior audiences
• High attention to detail with the ability to manage sensitive information appropriately
• Ability to exercise sound judgement and deliver practical, balanced solutions
• Strong relationship-building skills with the ability to work effectively across teams
• Knowledge of financial services sectors such as insurance, investment management or retirement products

Benefits

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (manent employees only)
• There are the many discounts we offer - both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you bring in terms of strengths, potential and connection to our purpose.

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