Spanish, Italian and English Customer Service Representative

Language Matters; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

An international organization is seeking a Customer Service Representative fluent in Spanish, Italian, and English. The role involves managing customer orders and responding to inquiries effectively. Ideal candidates will have prior experience in customer care and possess strong communication skills. This position offers opportunities for growth within the company.

Qualifications

• Must be fluent in English, Spanish, and Italian.
• Previous experience in customer care, sales administration, or client support required.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage customer orders including sales orders and invoices.
• Proactively deal with returns and delivery issues.
• Act as the first point of contact for customer queries.

Skills

Fluency in English

Fluency in Spanish

Fluency in Italian

Strong communication skills

Organisational skills

Job description

Spanish, Italian and English Customer Service Representative

An exciting opportunity has arisen for a bright Spanish, Italian and English speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

• Managing customer orders: processing sales orders and handling invoices
• Proactively dealing with any returns, delivery and order issues
• Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
• Ensuring all client account records are kept up to date
• Working alongside the sales team and other departments where required

About you:

The ideal candidate will be confident with fluency in Spanish, Italian and English and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

• Required to be fluent in English, Spanish and Italian
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Strong communication and organisational skills
• Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.