Spa Therapist - Part Time, Flexible hours available

Chewton Glen Hotel & Spa; Broadway; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A luxury spa retreat in the United Kingdom is seeking a dedicated Spa Therapist to deliver exceptional treatments and maintain high client care standards. The ideal candidate will have a Level 3 Beauty Therapy qualification and at least 2 years of experience in a similar role. You will be responsible for ensuring the smooth operation of treatments and providing a relaxing experience for guests. This position offers flexible part-time hours and various employee perks, including discounts and career development opportunities.

Benefits

Meals included on duty

Employee recognition awards

Cashback healthcare cover after probation

Continued career development

Discount on food and beverages

Team social events

Qualifications

• Minimum 2 years experience in a similar environment providing beauty treatments.
• Strong background in face-to-face customer service.
• Well-presented with strong organizational skills.

Responsibilities

• Deliver exceptional treatments to ensure client satisfaction.
• Maintain high standards of client care and confidentiality.
• Demonstrate product knowledge and upsell during treatments.
• Assist colleagues in various roles within the Spa.

Skills

Customer service

Attention to detail

Organizational skills

Education

Level 3 Beauty Therapy qualification

Job description

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich
history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Spa therapist - What's in it for you?

• £13.74 per hour
• Range of part‑time contract available, starting from 8hrs per week up to 40hrs
• Service charge (non‑contractual)
• Commission on sales
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Aim of the Spa Therapist role

As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record‑keeping, and the well‑being of clients, all in line with The Lygon Arms’ high standards.

Responsibilities of a Spa Therapist

• Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
• Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
• Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
• Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
• Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
• Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.

Spa Therapist -About you

• Level 3 Beauty Therapy qualification is essential
• Proven experience in delivering high standards of face‑to‑face customer service and treatments with a minimum of 2 years experience in a similar environment.
• You possess a keen eye for detail, strong organisational skills, and a well‑presented appearance.

Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!