Spa Therapist 32 hours

Rowhill Grange (Alexander Hotel Collection); Dartford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A luxury hotel is seeking a passionate Spa Therapist to deliver a full range of treatments in an elegant spa environment. Ideal candidates will have NVQ Level 2 and 3 Beauty Therapy qualifications and will enjoy competitive pay and various benefits. The role requires strong customer service skills to enhance the guest experience while working alongside a supportive team.

Benefits

Attendance bonus

10% retail commission

Discounted hotel accommodation

Discounts on treatments and products

Paid birthday off

Complimentary overnight stays

Qualifications

• Completion of a trade test with the Spa Manager prior to recruitment.

Responsibilities

• Offer a full range of technical facial and body treatments during your shift.
• Meet and greet the client on arrival.
• Ensure the treatment is offered to the clients requirements.

Skills

NVQ Level 2 and Level 3 Beauty Therapy

Facial and body treatment skills

Customer service skills

Job description

Spa Therapist 32 hours

£20,317.44 + £1,600 bonus (£21,917.44 OTE) + monthly service charge payment

• Attendance bonus, 10% retail commission, retail bonus
• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Free uniform

You will also benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme

In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings.

Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room.

We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds.

Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.

The Role

A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.

Our 25 therapists are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years ago, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.

As a Spa Therapist you will:

• Offer a full range of technical facial and body treatments during your shift
• Meet and greet the client on arrival
• Complete client consultation cards/information
• Take the guest through the customer journey
• Explain the treatment to be performed
• Ensure the treatment is offered to the clients requirements
• Discuss retail products and beauty regime to enhance guests experience following their treatment
• Offer refreshments in the relaxation area on conclusion of the treatment
• Liaise with Spa Receptionists to ensure correct billing

Requirements

• Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
• 32 hrs over 4 days including weekend shifts
• NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
• Completion of a trade test with the Spa Manager prior to recruitment