Spa Therapist

Malmaison Hotel Du Vin Holdings Limited; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel and spa chain is seeking a Spa Therapist to provide exceptional service and maintain client relationships. You will be welcoming clients, managing bookings, and ensuring treatment rooms are kept to high standards. The role offers a competitive rate of pay and generous company benefits, including discounts and employee assistance programs. Apply now and join a team committed to wellness and sustainability.

Benefits

Heavily discounted staff room rates

35% off dining

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Qualifications

• Experience in a similar role would be a plus.
• Passion for delivering excellent hospitality and treatments.
• Excellent communication and customer service skills.

Responsibilities

• Welcoming clients in a professional manner to the Spa.
• Booking clients and managing phone calls.
• Maintaining cleanliness and organization of treatment rooms.

Skills

Client relationship management

Spa treatment delivery

Retail target achievement

Job description

Spa Therapist required for our popular Spa

Rate of Pay / Hours: £12.46 pH, 24 hours a week, plus generous company benefits, Training & Development. Contract: Permanent. Location: York.

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients.

Overview

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients.

Main Duties

• Welcoming clients in to the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

In addition to competitive rates of pay we offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.