Spa Therapist

The Park Royal - Spa; Stretton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury spa environment located in Stretton is seeking a level 3 experienced Spa Therapist passionate about guest experience. The role includes delivering treatments, product advice, and upselling services. Candidates should have an NVQ Level 3 qualification in beauty/spa. This position offers a career development pathway, discounts, free health club membership, and more attractive perks. Join our diverse and inclusive team committed to exceptional service.

Benefits

Elemis uniform provided

15% retail commission scheme

Clear development pathway

Free health club membership

Discounts across The QHotels Collection

Support with training & qualifications

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification is required.
• Previous experience as a Spa Therapist is desirable but not essential.
• Knowledge of Elemis & Jessica Nails is beneficial.

Responsibilities

• Create a relaxing experience delivering a variety of treatments.
• Advise on the best products for guests.
• Sell products and book guests for additional treatments.
• Attend regular training with Elemis Ambassadors.

Skills

Experience in customer service

Product knowledge

Education

NVQ Level 3 beauty/spa qualification or equivalent

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND… much, much more!

What will I do?

• Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, delivering a variety of treatments
• Use your expertise to advise on the best products for the guest
• Sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments
• Attend regular training with our Elemis Ambassadors across the group to perfect your skills

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday - 10:00am - 18:00pm

Health Club Opening Times: Monday to Friday, 6:30am - 22:00pm | Saturday, 7:30am- 20:00pm | Sunday, 7:30am - 19:00pm

The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.