Spa Therapist

Glasgow Westerwood Hotel, Spa & Golf Resort; Cumbernauld; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury hotel and spa resort in Cumbernauld is seeking a Level 3 Spa Therapist passionate about providing outstanding guest experiences. The role involves delivering various treatments, upselling products, and providing excellent customer service. Candidates should have an NVQ Level 3 or equivalent and beneficial knowledge of Elemis & Jessica Nails. This position offers a range of perks including free health club membership, discounts across services, and opportunities for professional development.

Benefits

Elemis uniform provided

15% retail commission scheme

Free health club membership

Discounts on golf services

Training support and professional qualifications

Access to Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification required.
• Previous experience as a Spa Therapist is desirable.
• Knowledge of Elemis & Jessica Nails is a bonus.

Responsibilities

• Create a relaxing experience for guests.
• Deliver a variety of spa treatments and advise on products.
• Attend regular training sessions with Elemis Ambassadors.

Skills

Spa Therapy

Customer Service

Product Knowledge

Sales Skills

Education

NVQ Level 3 beauty / spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday 10:00am - 18:00pm

Health Club Opening Times: Monday - Friday 6:30am - 21:30pm | Saturday & Sunday 8:00am - 20:00pm

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.